Privacy Policy

Data controller

Trælinie Snedkeri, Nørrebrogade 64, 2200 København N, Denmark, is the data controller for personal data collected through this website and our customer interactions. Contact: [email protected].

What data we collect

We collect personal data you provide when contacting us or placing an order, including:

• Name, email address, and phone number
• Home address for on-site consultations and delivery
• Project details and room measurements
• Payment and invoicing information

How we use your data

We use your personal data to:

• Respond to enquiries and prepare project proposals
• Conduct on-site consultations and deliver furniture
• Process payments and issue invoices
• Communicate about your project status

Legal basis

We process your data based on contract performance (fulfilling furniture orders), legitimate interest (responding to enquiries), and consent where required (marketing communications).

Data retention

Project records and invoices are retained for seven years in accordance with Danish bookkeeping legislation. Enquiry data from non-customers is deleted after 24 months unless you become a customer.

Your rights

Under the GDPR you have the right to access, rectify, erase, restrict, and port your personal data, and to object to processing. Contact us at [email protected]. You may also lodge a complaint with Datatilsynet (Danish Data Protection Agency).

Third parties

We do not sell your personal data. We may share data with payment processors and accounting software providers necessary to operate our business. All third parties are bound by data processing agreements.